People - Performance - Profitability

WarningToxicThe word toxic means poisonous or something that will cause damage; we know this as we looked it up! When a sales team becomes toxic then it affects every aspect of a business. If a team becomes toxic it is a big deal and for the small business the results can be fatal. If left unchecked the toxic team becomes dysfunctional at best, performance suffers, and at worst becomes  terminal and destructs. For individuals this can lead to stress which in turn can lead to illness which in turn results in lost working days and greater cost to your business.

We talk to lots of businesses, one struck a real cord when a director said “My Sales Manager has resigned. Don’t make me try to manage that team again. If I had wanted to deal with shit that happens in the playground I would have become a dinner lady”. We…

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